Privacy Policy

Welcome to Moly IPTV. We are dedicated to ensuring the security of your personal information and your privacy rights. If you have any questions or concerns regarding our practices or policies, please contact us via WhatsApp.

1. Data We Collect

We obtain personal information that you freely give us when you enroll in our IPTV service, express curiosity about our company or our offerings, or reach out to us for any other reason.

We collect personal data that includes these items:

• Contact Information: Your email address for account setup and contact.
• Payment Data: We collect the information needed to execute your payment when you make purchases, including your payment instrument number (e.g., a credit card number). All payment data is safeguarded by our payment processor, and you should check its privacy policies.
• Device and Connection Information: We gather your IP address and information about your device, such as its type and operating system, when you access our service. This collection is key for security and service delivery.

2. How We Use Your Data

We harness the information we gather or receive:

• To provide and manage your account. We apply your details to create your account and keep it operational.
• To process transactions. We use your data to bill you for our available services.
• To send administrative information. Your email address may be employed to notify you about your account, service updates, and policy changes.
• To protect our Services. We employ IP and device information for security measures, aimed at preventing unauthorized access and alleviating DDoS attacks.

3. Legal Bases for Processing

We utilize your data following the specified legal bases:

• Consent: We can manage your information when you have granted us specific permission to use your personal data for a particular objective.
• Legitimate Interests: We may manage your data when it's reasonably required to meet our legitimate business interests, including providing services and preventing fraud.
• Performance of a Contract: When we have established a contract with you, we may utilize your personal data to meet the obligations outlined in our agreement.

4. Data Retention

Your personal information will be kept only for the time needed to achieve the objectives stated in this privacy policy, unless a longer retention period is mandated or permitted by law, including tax, accounting, or other legal requirements.

5. Cookies & Tracking Technologies

Cookies and similar tracking technologies may be utilized to retrieve or save information. These are mainly essential cookies needed for the proper functioning of the website and client area. We refrain from using intrusive tracking cookies for advertising.

6. Third-Party Services

We could share your data with third-party vendors, service providers, or agents who deliver services for us or on our behalf and need access to this information to accomplish their tasks. Examples include:

• Payment Gateways: For processing payments in safety.
• Analytics Providers: We leverage Google Analytics to refine our offerings. The data we collect is generally aggregated and anonymized.

7. Data Security

We have adopted effective technical and organizational security strategies to safeguard personal information we process. However, please keep in mind that we cannot assure you that the internet is absolutely secure.

8. Your Data Protection Rights

Your rights related to personal data are influenced by your geographical location and context.

• The right to access – You hold the right to ask for copies of your data.
• The right to rectification – You hold the right to request corrections for any data you believe is wrong.
• The right to erasure – You are entitled to request the deletion of your personal information, subject to specific conditions.
• The right to opt-out – At any time, you have the option to unsubscribe from our communications.

To implement these rights, kindly contact us via WhatsApp.

9. Children™s Privacy

Our platform is not meant for those under 18 years old. We do not intentionally seek to collect personal details from individuals younger than 18.

10. Contact Us

Should you have any questions or remarks regarding this policy, contact us via WhatsApp.